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Pin-drop Silence When Asked Where the Retention Was​

This week, the Employer offered their first round of counter proposals on economics. Overall, the Employer’s proposals would negatively impact both PECSH-MNA members and our families.

The Employer maintained several of its initial proposals, including but not limited to:

  • Increasing the hourly requirement to 48hrs/pp for benefit-eligible employees,

  • Requiring a seven-day elimination period for salaried caregivers when off with personal illness or injury without increasing their PTO accrual,

  • Ending overtime until over 40hrs reached in a work week,

  • Freezing of the staffing fine and front-loading an account each year to be used for recruitment instead of accepting PECSH-MNA’s proposal of giving it straight back to the members who worked short,

  • Blending of several workgroups to fit their ability to form new units without involving input from frontline caregivers and their representatives, and,

  • Blending of the med-surg/intermediate adult staffing grids, overall decreasing the number of nurses needed each shift to safely care for patients.


Though they moved a little bit on differentials, the Employer made no movement on wages where they are only offering 1% increases each year. This is significantly less than cost of living increases. They also did not move from their position on healthcare. They must do better.

Nurses and healthcare professionals see other employers all over the state thanking their caregivers with large bonuses and wage increases in an attempt to retain the talent they already employ. Sparrow executives have yet to offer anything comparable. It’s becoming increasingly clear that the Employer has no interest in retaining its workforce – the very frontline professionals who have given everything to our communities during the biggest pandemic of our lifetimes.

It’s time for Sparrow to STEP UP just like PECSH-MNA nurses and healthcare have continued to do since the pandemic hit.

PECSH-MNA provided to the Employer counter proposals on:

  • Article 10 – Employee Status – proposing the addition of a second level of Per Diem status, with a differential, with a scheduling requirement that met the Employer’s ask

  • Article 16 – Attendance & Punctuality – maintaining most of the current contract language but offering a slight increasing in the clearing period of a discipline with the agreement of removing the “failure to clock out” language from our existing tardy language

  • Article 26 – Health & Safety – maintaining our proposal for increased environmental safety language, safety equipment including appropriate PPE and the establishment of an official Workplace Violence Committee that gives back a voice to our members in the way the Employer addresses violence against those directly affected.


Stay tuned for more updates as we figure out together how to respond to the employer’s increasingly alarming approach.


Your BAT crew delivered the Safe Staffing Petition to President & CEO Jim Dover in the SPB C-Suite this afternoon. He refused to meet with the delegation and the VP of HR instructed them to leave the boxes on the floor outside the suite door.

Meet Your Bargaining Team!

Genevieve Bancroft - Group 1

My name is Gen Bancroft. I graduated from LCC in 2005 and immediately started working at Sparrow, leaving me celebrating my 16yr anniversary this year. I started as a nurse resident, then spent 3 years on 7 Foster. After getting a solid understanding of adult acute care, I decided to change it up a bit and took a position on OB Special Care, where I work nights.


I’ve been an engaged PECSH-MNA member for several years, serving as an elected and at-large grievance rep, an elected Delegate to the Michigan Nurses Association and during our 2017 negotiations, I was an active BAT (Bargaining Action/Advisory Team). I enjoy spending my time with my husband and 4yr old son, our dog and cat and exploring all that Lansing has to offer.

Jennifer Ackley - Group 3

I’m Jennifer Ackley, but everyone calls me Jen. I’ve been an RN at Sparrow for 14 years, working the last 11 of those years in our Emergency Department. I started my career in Medical Oncology prior to making the change to ED. I’ve been an engaged member of PECSH-MNA for my entire employment. I’m honored to be a voice for my colleagues.


I’m a high-school-sweetheart-married mom of three. My son Ben is a senior at CMU and my daughter Brenna will be starting her freshman year at CMU this fall. Our youngest, Jake, will be starting his 7th grade year. In our downtime we enjoy camping and going to the beach for quality family time. I look forward to representing and serving the members of Group 3 at the negotiating table this year. 

Katie Pontifex - Group 4/President

I’m Katie Pontifex and I’ve been proudly serving you as the elected negotiating rep for Group 4 for the past 5 years. I’ve been at Sparrow for 10 years, working the entire time on the Float Team. Prior to moving to Michigan, I worked as a Med-Surg/Orthopedic RN in Champaign, Illinois.


I also serve you all as the PECSH-MNA President, your Communication Chair, elected Grievance Representative, Board Member of & Delegate to the Michigan Nurses Association as well as on various councils and committees at both the local, state and national levels. This will be my 4th time negotiating on your behalf, my 2nd full contract negotiation. On the rare occasion I find free time, I enjoy spending time with my husband, Matt, our two girls, our two dogs and our family, friends and neighbors.

Anthony Huynh - Group 5

Hi! My name is Anthony Huynh. I graduated from LCC in 2019 and am currently working on my BSN at Michigan State University! Other endeavors I’m working on currently include studying for my OCN and CMSRN certifications. I have been working for Sparrow on 5 West - Medical Oncology as a day shift RN for 2 years this September.

In my free time, you can find me dancing and singing show tunes for fun. If not that, then I’m traveling to random places and eating my weight in whatever food I can get my hands on. I’m excited to be representing our nurses and healthcare professionals in Group 5 this year at negotiations!

Tammy Parsons - Co-Chair

Hi, I’m Tammy Parsons and I am currently and have been serving as your PECSH-MNA Treasurer, Bylaws & Finance Committees, Staffing Co-Chair, Negotiating Team member since 2007 (Group 6) and Grievance Rep since 2005 (Group 6). This year, I am serving you as your negotiating team co-chair, alongside our Grievance Chair, Jessica Lannon.

I have a BS in Natural Science-Zoology from MSU (1982) and have been a Registered Nurse since 1995.  I started and have continued my career here at Sparrow, working 21 of my 24 years on the Neuro Stepdown Unit.  I also serve as your Secretary on the Michigan Nurses Association Board of Directors, as well as a member of the Bylaws Committee and elected Delegate.  Outside of work, I enjoy coaching Special Olympics (basketball, poly-hockey, cross country skiing and gymnastics), love to scrapbook and do genealogical research.

Dexter Baker - Group 7

Hi, I’m Dexter, the negotiating rep for Group 7. I’ve been at Sparrow for 16 years and an RN for the last 9 of those years. I obtained my ADN from Kellogg Community College and my BSN from Purdue University. Prior to becoming an RN, I worked as a Transport Technician for Invasive Cardiology and then an EKG Technician. I have worked primarily in the cardiac service line, starting on 4F, then moving to CVSU prior to moving to OR.

I’ve negotiated on behalf of changes within my departments several times before but this will be my first full contract. In my off time, I enjoy playing beach volleyball (10x champs, woot!) and spending time with my wife and two kids, Ariana & Taten.

Karen Hunsaker - Group 8

I’m Karen Hunsaker, RN Case Manager and I represent Group 8! I came to Sparrow in 1985 – before we formed PECSH – and can remember clearly the reasons why we chose to fight to create PECSH. I am interested in keeping our rights to be able to provide the safe quality of care we all want to provide!

Julie Mason - Group 9

I’m Julie Mason! I graduated from MSU, interned at DMC, and now work in the Microbiology department at Sparrow as a Clinical Laboratory Scientist. I have worked in the laboratory setting going on 21 years now, most of these years with Sparrow. I attended BAT meetings during our last contract and participated in the very successful informational picket.


I am now the elected rep for Group 9 which includes MANY of our Healthcare Professionals. Outside of work I spend a lot of time with my husband and our two boys, ages 23 and 8. I also spend time helping family and friends who are going through some of life's many challenges. 

Kevin Glaza - Group 10

Hi, I’m Kevin, the negotiating representative for Group 10. I’ve been a pharmacist at Sparrow for the past 23 years. I have worked as pharmacist in many different areas including pediatrics, surgery, and critical care. For the past 10 years I have primarily been a pharmacist for the Cancer Center. This will be my first contract negotiation. While not at work I enjoy fitness, traveling and reading.

Lori Certo - Group 11

I’m Lori Certo and I’ve been a Behavioral nurse since 2008.  I originally worked with St. Lawrence Hospital starting in 1980. Upon the merger of 1997, I continued to work with Sparrow. I participated in the 1998 and 2017 contract negotiations.


I have worked in various departments and units since they merger, including oncology and Short Stay at STL. I later moved to NCU before starting in Behavioral Health. I’ve been at Sparrow a long time and have seen just about everything. I am looking forward to representing Group 11 at the negotiation table.

Jessica Lannon - Grievance Chair

I’m Jessica Lannon and I’m your Grievance Chair. Because my role responsibilities include administering, interpreting and implementing the contract, I serve as your Co-Chair for the Negotiating Team. I’ve been at Sparrow for 9 years and started my Sparrow career on 7N before moving to my passion, Labor & Delivery.


I’ve been serving as your Grievance Chair since 2018 and it’s been an honor to do so. I will continue to fight on your behalf as I do every day alongside my fellow officers. In what free time I manage to find, I enjoy spending time with my family, including my 3 adult daughters.